The Value of Diversity in the Workplace Essay
808 Words4 Pages
The world is becoming smaller every day. The Internet, mass media, telecommunications and mass transportation have all contributed to the shrinking of international market. Because of these technologies, there is a continuing necessity for companies to address the needs of a very diverse market so that they can be competitive. Companies must now ask themselves what they can do to increase the number of customers for which they serve while determining the needs of these customers. This business process makes diversity a crucial part of a company's growth and operation.
Hiring and retaining employees with diverse backgrounds to meet the demands of the global marketplace is the first step to meeting these challenges. Companies like EBS…show more content…
Diversity is also the differences in a person?s educational background and the experiences that a person has had. Diversity is also the values or goals that influence a person?s beliefs (Neale, 2000).
Margaret Neale (2000), the John G. McCoy?Banc One Corporation Professor of Organizations and Dispute Resolution at Stanford Business School, studied the effects of different types of diversity in the workplace. ?What you don?t see is diversity having a direct performance effect,? says Neale. Neale (2000) studied informational diversity, demographic diversity, and goals and values diversity.
Neale (2000) went on to find that informational diversity could be classified as a constructive conflict as it encouraged people to discuss and evaluate the best path to follow. However, the same cannot be said of demographic diversity. Demographic diversity often encourages interpersonal conflicts that can destroy the homogeny of a group. Goals and values diversity was found to cause both constructive conflict and interpersonal conflict. While this combination can be the most injurious to a group, it can also lead to recognition and acceptance of common goals. This makes dealing with problems a smoother process because common goals and values are shared.
Diversity in the workplace is thought to increase shareholder value. Diverse knowledge and experiences can aid in generating profits. Diversity is a concept that is seen as having the potential to understand the
We Need Diversity in the Workplace Essay
1496 Words6 Pages
Today's workplace is more diverse than it has ever been in history. While the workforce has made strides in the direction of equality, it is still far from attaining total equality in the workplace. A company must value diversity. The main objectives of valuing diversity include awareness, education, and positive recognition of the differences among people in the workforce. Organizations are increasingly emphasizing group work or teamwork as a source of competitive advantage in a diverse workforce. It has been suggested that such organizations must target their recruitment efforts at applicants who are both diverse and amenable to working in teams ( Rau, Hyland 2003).
A cultural environment must allow differences to be…show more content…
America's past should teach America's today that success lies within diversity. In order to achieve ultimate success, diversity is a necessity. Workforce diversity is a fact of organizational life. It is also a key concern for theory and practice in organizational behavior ( van-Knippenberg, De-Dreu, Homan, 2004).
Diversity is important to companies because with a diverse environment people can benefit and learn from others' ideas. Other reasons for the importance of diversity to many organizations are the recognition of differences as prerequisites for high performance and continuous improvement, enhancing the effectiveness and creativity of the organization, and valuing conflicts as opportunities for more effective decision-making and problem solving. Diversity has a major impact on our behaviors in the work place.
Many organizations are placing primary emphasis on people who fit their cultures when hiring. The reasoning is that if the people have the "right" attitude, they will more than likely understand and adapt to the goals and expectations of the organization. The necessary skills can be taught. That is a lot easier than hiring people with the right skills but wrong attitude probably cannot be changed. Many organizations have determined what it takes to succeed in their companies.
There is an underlying problem that is promoting racism. It is the fact